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Apache License 2.0
Creative Commons Attribution 4.0 International
Creative Commons Attribution Share Alike 4.0 International
Creative Commons Zero v1.0 Universal
GNU General Public License v3.0 or later
MIT License

Consumer Complaint Database

Publication Date: 2011

Creators: Consumer Financial Protection Bureau (CFPB)

Each week we send thousands of consumers’ complaints about financial products and services to companies for response. Those complaints are published here after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaint narratives are consumers’ descriptions of their experiences in their own words. By adding their voice, consumers help improve the financial marketplace. The database generally updates daily.

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