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Complaints

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Apache License 2.0
Creative Commons Attribution 4.0 International
Creative Commons Attribution Share Alike 4.0 International
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MIT License

Consumer Complaint Database

Creators: Consumer Financial Protection Bureau (CFPB)

Publication Date: 2011

Each week we send thousands of consumers’ complaints about financial products and services to companies for response. Those complaints are published here after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaint narratives are consumers’ descriptions of their experiences in their own words. By adding their voice, consumers help improve the financial marketplace. The database generally updates daily.

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